Privacy Policy

We respect your privacy and take the protection of your personal data seriously. Below we explain how data is processed at 4ecoshop.

1. General information

This Privacy Policy describes the principles of processing personal data of users of the online store www.4ecoshop.co.uk.

The controller of your personal data is: 4ecoshop Ltd, Unit 1, 15 Abbey Gate, Leicester, LE4 0AA, United Kingdom, Company Number: 226095512.

Contact regarding personal data: contact@4ecoshop.co.uk

We process personal data in accordance with applicable laws, including: UK GDPR, the Data Protection Act 2018, the EU GDPR (where applicable), and regulations concerning cookies and electronic communications (PECR).

2. What data we process
  • first and last name,
  • email address and phone number,
  • delivery address and billing details,
  • order details (products, values, order status),
  • IP address and technical data of your device or browser,
  • correspondence and enquiries,
  • analytical and marketing data (within the scope of cookies – subject to consent).
3. Purposes and legal bases of processing
  • order processing and contract performance (performance of a contract),
  • payments and delivery handling (performance of a contract),
  • customer support, enquiries and complaints (performance of a contract / legitimate interest),
  • accounting and legal obligations (legal obligation),
  • marketing of our own products and services (legitimate interest or consent, depending on the channel),
  • newsletter distribution (consent – which may be withdrawn at any time),
  • analytics and service improvement (legitimate interest / consent, where cookies apply),
  • security, fraud prevention and claims protection (legitimate interest).

We do not make decisions based solely on automated processing that would produce legal effects or similarly significantly affect users.

4. Data recipients

Personal data is shared only with entities necessary to provide our services, such as:

  • courier and logistics providers,
  • payment providers: PayPal, Klarna, Apple Pay, Google Pay and card payments (Visa/Mastercard),
  • IT, hosting and technical service providers,
  • accounting and legal service providers,
  • analytics and marketing platforms (e.g. Google, Meta) – according to your cookie preferences.

We do not store payment card details. All card data is processed solely by certified payment providers.

5. Transfers outside the UK / EU

Due to the use of global service providers (e.g. Google, Meta, PayPal, Klarna), personal data may be transferred outside the United Kingdom or the European Union.

Such transfers are protected by appropriate safeguards, including UK IDTA or the UK Addendum, where required by law.

6. Data retention
  • order and accounting data – in line with legal requirements,
  • account data – until the account is deleted,
  • marketing and newsletter data – until consent is withdrawn or an objection is raised,
  • technical and security data – for as long as necessary to ensure protection and accountability.
7. Your rights

You have the right to:

  • access your data,
  • rectify your data,
  • erase your data (in certain cases),
  • restrict processing,
  • data portability,
  • object to processing,
  • withdraw consent at any time (where processing is based on consent).

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

8. Cookies and technical data

The store uses cookies and similar technologies for essential site functionality, analytics, marketing (ad personalisation), and website personalisation.

Analytical, marketing and personalisation cookies are activated only after your consent via the cookie banner. You may change your preferences at any time.

9. Prohibited products (THC)

4ecoshop does not offer or sell products containing THC, cannabis derivatives or any other illegal substances.

10. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in law or our business operations. The current version is always available on our website.

If you have any questions, please contact us at: contact@4ecoshop.co.uk

Last updated: 01 January 2026

Cookie Policy

Below we explain how cookies are used at 4ecoshop and how you can manage your preferences.

1. What are cookies

Cookies are small text files stored on your device (computer or mobile phone) that help websites function correctly and enable analytics and marketing – in accordance with your preferences.

2. Types of cookies used by 4ecoshop
A) Essential cookies

Necessary for the proper operation of the store (sessions, basket, checkout, security). These cookies are always active.

B) Performance and analytics cookies

Help us understand how the store is used and improve its performance. Activated only with your consent.

C) Advertising personalisation cookies

Used to measure advertising effectiveness and display more relevant ads (e.g. Google/Meta). Activated only with your consent.

D) Website personalisation cookies

Improve usability, such as remembering preferences. Activated only with your consent.

3. Consent and cookie management

You may accept all cookies, reject all cookies (except essential ones), or save custom preferences at any time. Cookie settings can be changed via the cookie banner or store settings.

4. Browser settings

You may also manage cookies through your browser settings. Disabling essential cookies may affect the functionality of the store.

If you have any questions regarding cookies or privacy, please contact us: contact@4ecoshop.co.uk

Last updated: 01 January 2026