If your parcel has not been delivered within the estimated time, please contact us via contact@4ecoshop.co.uk
In addition, check if the address provided in the order is correct. Check if any of your neighbors have not picked up your parcel or if this is your work address, if any of your co-workers have not picked up your parcel.
Please note that we need a few days to explain to the carrier what is happening with your shipment.
In the case of Royal Mail, it is usually necessary to add an additional 7 working days after our notification to find out what happened to the package.